Shipping & Returns

Shipping Policy

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, which will include your tracking number. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

The business is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages and Issues

The business is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Return & Exchange Policy

At Passione Jewelry, we are committed to providing the highest quality jewelry and exceptional customer service. To ensure the integrity and exclusivity of our products, we have implemented the following No Return Policy for all jewelry purchases:

No returns

All sales of jewelry items are final. We do not accept returns, exchanges, or refunds under any circumstances.

Quality assurance

Each piece of jewelry is thoroughly inspected before it is shipped to ensure it meets our strict quality standards. If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receipt to discuss possible resolutions.

Product descriptions and Images

Each piece of jewelry is thoroughly inspected before it is shipped to ensure it meets our strict quality standards. If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receipt to discuss possible resolutions.

Defects and Damage

In the rare event that you receive a defective or damaged item, please contact our customer service team within 7 days of receipt. We will work with you to address any issues.

Shipping & Returns

Shipping Policy

Shipping Confirmation and Order Tracking​

Customs, Duties, and Taxes

The business is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

​

Damages and Issues

​The business is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Return & Exchange Policy

No returns

All sales of jewelry items are final. We do not accept returns, exchanges, or refunds under any circumstances.

Quality assurance

Each piece of jewelry is thoroughly inspected before it is shipped to ensure it meets our strict quality standards. If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receipt to discuss possible resolutions.

​

Product descriptions and Images

Each piece of jewelry is thoroughly inspected before it is shipped to ensure it meets our strict quality standards. If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receipt to discuss possible resolutions.​​

​

Defects and Damage

In the rare event that you receive a defective or damaged item, please contact our customer service team within 7 days of receipt. We will work with you to address any issues.

Shipping Confirmation and Order Tracking

The business is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Each piece of jewelry is thoroughly inspected before it is shipped to ensure it meets our strict quality standards. If you receive an item that is defective or damaged, please contact our customer service team within 7 days of receipt to discuss possible resolutions.